Balance Detail View

Depending on the view and search criteria selected, the transaction summary tab displays all posted invoices, payments, and disbursements issued against return premium invoices. Selection criteria changes are limited for the Balance Detail view as the intent is to include all posted activity through a date booked with a resulting total balance for the account.

Important: When changing views on the transaction summary tab, keep in mind that the values set in the[Show] filter search criteria settings will always determine what is displayed.

Note: Changing the default search criteria will alter the results described here.

To Access the Transaction Summary

The transaction summary tab can be accessed at either the client or policy level.

On the Primary menu, click SEARCH. Search for the appropriate retail agent.
Click the Details icon next to the retail agent.
On the Retail Agent menu, click TRANSACTIONS. The transactions summary tab is displayed.

In the Select View list, select Balance Detail.
In the Search Filter area, click [Show] to reveal and modify the search criteria.

In the Search Criteria area, the following options are available:

Save Filter Settings: Selecting the Save Filter Settings check box on the Search Filters screen and clicking Search will change the default Search Filter setting. The next time the transaction summary tab > Balance Detail view is opened, the transactions returned will be filtered by the saved setting. Exercise caution when using the Save Filter Settings check box with a date range as returned transactions will be restricted to that date range. As a general rule, check the filter settings each time this tab is accessed.

Note: Selecting Save Filter Settings will save the filter criteria only for the view selected. To save filter settings on other views in the transaction summary tab, the Save Filter Settings check box must again be selected when in those views.

Region: The Region and subsequently, Territory, Branch and Department can be selected.
Bill Methods: The Bill Methods list is Agency Bill or Direct Bill. The default selection in this list is Agency Bill which includes direct bill accounts receivable activity in the search results. Balance Details view will not include Direct Bill activity unless retail agent accounts receivable has been charged with an agency fee or tax authority tax.
Date Booked To: Click the Calendar icon to select the ending date in a date range. A date range can be selected to return all transactions with booked dates in the date range. The default date selection is the last day of the current month.

In the Sort Order area, the following options are available:

Sort Field 1: In the Sort Field 1 list the only available selections are Date Booked and a blank value. The search results will be sorted by the selection made in the Sort Field 1 list.
Sort Order 1: Select either Ascending or Descending to set the order of the transactions returned. Ascending will set the order from A-Z. Descending will set the order from Z-A. The Sort Field 1 will be the first sort and Sort Field 2 will be the sub sort.
Sort Field 2: In the Sort Field 2 list the only available selections are Date Booked and a blank value. The search results will be sorted by the selection made in the Sort Field 2 list.
Sort Order 2: Select either Ascending or Descending to set the order of the transactions returned. Ascending will set the order from A-Z. Descending will set the order from Z-A. The Sort Field 1 will be the first sort and Sort Field 2 will be the sub sort.

Clear: Click Clear to remove all entries in the Search Filter and Sort Filters fields.

Important: Clicking Clear does not clear the Save Filter Settings check box. All other filter criteria will be removed.

Search: Click Search. The results of the Search Filter criteria and Sort Filter settings are displayed.

Note: If an asterisk * is displayed in the transaction Status column, an Internal Note has been added to the transaction. Pause the pointer over the asterisk to view the Internal Note pop-up.